The day was March 16, 2012. This day marked the beginning of a journey that I haven’t quite completed yet, but have grown in many ways throughout. This was the day that I was a part of the Apple Highland Village Grand Opening. Still a newbie, only two weeks in at the time, and I hadn’t even finished my training yet. Since I couldn’t sell anything, I was assigned to ecstatically welcome people as they entered the newly opened building. And I did so with pride. By the end of the day my vocal cords were so shredded from the hype, atmosphere, and excitement that I could hardly muster up a whisper.
The design of the building itself was the first of its kind. A front, top, and back made up of long sheets of three-layer thick, tempered glass, with the walls and floor made of high quality, unique, handpicked tile. The tile itself was the same that had been used in most Apple Stores up to that point. However, what made it so unique was that the mill that produces the tile, Apple owns the side of the mountain on which that mill resides (hence, Apple also owns the mill). It also had entrances on both sides, which created a very unique traffic flow. Overall, it is a very large, pet-friendly, open space and has a strong sense of grandeur. Since it is mostly made up of glass, artificial light is only necessary at night and the natural light makes the building very welcoming. Around midday, it can get too bright sometimes, so blinds were installed to help limit glare. On days with a comfortable temperature, the doors can be left open to allow a breeze. There is a sense of connection with nature when inside this building.
I am now a few months away from my 5-year anniversary with this company, and I could never have imagined how impactful it has been on my life. I have met and learned from so many people from all walks of life, and I have been pushed to grow and develop as an employee and as a person. It is a company that is run by incredible people, who truly care. It is all of this and more that I associate with Apple Highland Village.
Jonathan Ruiz
